It's all in the details
Our Bionic Scalp Wavy Wigs are knotless and free of short hair that result in the most realistic appearance by applying innovative technology. Made 100% human hair. Our medical-grade PU and silicone strip that are non-toxic, non-slip and hypoallergenic can provide a secure hold and are ideal even for the most sensitive skin types. These wigs with a natural hairline are pre-styled to ensure you can achieve a natural and chic look instantly. It’s suggested that water temperature should not exceed 40 degrees Celsius to avoid destruction of the shape of the hair.VIEW FULL PRODUCT DETAILS
Free shipping & 90-day returns
We ship worldwide free for all of our Lilyhair wigs. Each of our hair wigs undergo several inspections before being shipped to ensure our consistent premium quality. To offer you the best online shopping experience, Lilyhair guarantees a 90-day exchange or refund and a 360-day free maintenance. Lilyhair is dedicated to providing you with the best possible experience as our customer by providing you the first-class service.VIEW FULL SHIPPING & RETURNS DETAILS
CAP - Basic
1. PU FRONT
Guarantees the natural look and the comfortable wearing experience.
2. SILICONE STRIP
3.1 BREATHABLE MESH
Stitched with machine-teased wefts.
3.2 ELASTIC MESH
Stitched with machine-teased wefts. Designed to fit your head.
3.3 BREATHABLE MESH
Stitched with machine-teased wefts.
4. VELVET EAR TAB & NAPE TAB
The soft, velvet material for added comfort.
5. BENDABLE WIRE
Bends to conform to the shape of your temples.
6. ADJUSTABLE STRAP
Allows the wearer to adjust the circumference.
7. 1/8" CLOSED LACE FRONT
1/8-inch, closed like lace front with under-ventilation ideal for blending with existing front hairline or fringe-wearers.
Yes, we ship worldwide! FOR FREE
Please allow up to 3-4 business days to process your order before shipment,for customized orders, it can take longer to 30~45 business days. All of our hair products undergo several inspections before being shipped. Please enter your shipping information correctly, including the recipient’s full name, street address, e-mail address and phone number. Any incorrect shipping information provided by our customer that finally cause the lost of the package, Lilyhair would not take the responsibility. Once your package is in the possession of the shipping company, Lilyhair is not to be held accountable for any delays or issues with their service which are rare but can happen. We ship Monday through Saturday, excluding Sunday and holidays. We ship worldwide for free and use DHL to ship our products by default. Other shipping options like UPS, FedEx, EMS can also be arranged as raised. We ship from Qingdao, China.
Tracking your order
You will receive an e-mail once your order has shipped, which will include your tracking number and a link to follow the journey of your package. If there is a problem with your tracking number or package delivery, please contact the courier or our customer service group for help. Tracking information may not be available for up to 48 hours after an item is shipped from our warehouse. In some rare case, the tracking information may not update but you will still receive your order. Please contact us after the estimated delivery time.
Wrong address disclaimer
All orders MUST be shipped to the delivery address on your order. We cannot change the shipping address in your transaction to any other address after purchase. It is your responsibility to make sure your information is accurate when placing an order. If it’s the wrong address that doesn’t exist, the only thing we can do is wait to see if the package gets returned back to us. If it does get returned back to our warehouse, we can then ship it to the correct address or provide you with a full refund.
International taxes and duties
International customers (outside of the United States) are responsible to pay any applicable inbound duties, taxes, and any other fees which your local Customs authority deems appropriate. These fees are paid to your local carrier or government and are not collected by Lilyhair, and thus cannot be refunded.
We ship international packages DDU (duties and taxes unpaid), meaning that these fees are not included in the price of the goods you purchase from our website. All applicable fees must be paid by the recipient in order to receive the parcel. As we are unable to advise the amount of what these fees might be, we recommend to contact your country's customs office or tax agent for respective charges and rates on a package coming outside of your country.
Please note that DHL pays on your behalf for any duties and taxes that are due on the goods, as soon they enter the country. This simple process ensures that the courier can deliver your package in shortest possible transit time. The goods are released to you only upon the full repayment of any duties and taxes that were paid on your behalf. On some occasions, you may receive an invoice from DHL after the delivery of goods, for the charges they have paid on your behalf at destination, plus a small administration fee.
Delivered but not delivered
All of our shipments include tracking with delivery confirmation. If the tracking information confirms that the item has been delivered to your order address but you have not received your order, please contact couriers in order to investigate this issue. We cannot be held accountable for packages where tracking information states the package has been delivered to your order address.But if rare occasion like this happens,please fell free to contact us and we will give you the response once we get feedback from the courier.
You are responsible for the cost of return shipping back to Lilyhair in the condition of no quality problems of our hair pieces and hair extensions. Please refer to our international returns policy for further information on how to return your packages.
Frequently Asked Questions
How do I choose the right Lilyhair wigs？
Here are the steps to follow to help you make the best wig choice for you.
Step 1. What kind of wig cap do I need?
If you are after a natural-looking experience, try any of our three types and each of them can greatly satisfy your needs. If your wanna achieve a natural-looking hairline, give Lace Front wigs a try and you would find that you just made the rightest choice. If you are not short of budget and want to achieve the most luxurious experience, our Hand-Tied Wig is no wonder the perfect choice which offers ultra comfortable wearing experience and the most natural-looking effect. Every single hair in this collection is 100% hand-tied to the cap, one strand at a time, which is very time-consuming but allows each hair to move freely and naturally. If you see the durability and long-lasting use life as the first priority, you would must want to try our Monofilament wigs collection which gathers the most cost-effective wigs. Our monofilament wigs is also our main product and the most no-fuss style which are very easy to put on.
Step 2. What is your head size?
Before you consider any wig, you must determine the correct size as not all styles are made in each of the 3 major sizes. Most adults wear an Average size, but if you are among the 5-10% who do not, you may have to look a little harder or consider a custom wig sized just for you.
Step 3. What color is best for my skin tone?
What colors show you in your best light? Are you a cool tone? A warm tone? Once you have discovered your best style or styles to show off your face, then determine the best color or colors to lighten and brighten your face – putting it in the best light.
Step 4. What hair length and style best fits the shape of your face?
The length and style of your wig is the most important factor to complement your face. First you need to determine the shape of your face. Once you have followed the few short steps to determine your face shape, you will be able to narrow your search to styles which will maximize your best features and minimize those which are less flattering.
There are three main length styles of the wig at Lilyhair, they are long layered style, short layered style and one length style. Long layered style means all the hair has the same length if you count it from crown to end. Hair on the short layered style doesn’t have the same length. While the one length style means all the hair finishes on the same level.The one length style is usually used to design our short bobs, for most of the long wigs, we use the layered style. Short layered style wigs is the most cost-effective and the most popular among these three. Because short-layered style wigs has a dynamic and full effect that draw eye’s attention. Compared to the short-style, long-style wigs have an overall length longer than short ones, while it may not as voluminous as short layered style. If you are after a glamorous and voluminous effect, we highly recommend you the short layered wigs, if you care more about the length, then long layered wigs would be your choice.
Note: Should you not find the wig you want from our site, please contact our online customer service consultants or send email to firstname.lastname@example.org, we provide personalized customization service.
How to customize my own wig?
Custom wigs are made especially for you according to your specifications. They can fit you the best and offer you the most comfortable wearing experience. All of our custom designed units are handcrafted and undergo a rigorous quality inspection.
To make a custom wig, information below needs to be provided:
Cap Construction:we already have some cap construction for you to choose, and most of them are mono bases. if you have some other ideas in your mind, like you want to have customized Swiss Lace Base, Silk Base , Pu Base or medical silicone to make your wig, please just let us know and describe it clearly and explicitly. We can customize the wig based on your own preference.
Measurements:please take your measurements carefully to ensure that your custom order fits correctly.Please view the instructional measurement chart for taking self-measurements. The chart below shows the measurements of our three cap sizes, compare your own measurements with those in the table, find one size among Small, Medium and Large that has the closest measurements with yours. All of the wigs on our site only has the medium size in stock which is the most popular size. If you feel Large or Small size is what you want, you can definitely choose that one. Here let’s make it clear that for a Large or Small size wig, it would take up to 35-50 days for the processing compared to the Medium only 3-5 days. If after taking the measurements, you feel that among these three cap sizes, there is no one that could fit you the best, then we suggest you to order one with you own specific measurements. For this type of customization, the processing time would be the same as ordering a Small or Large wig. In all, the measurements is only for reference, to know whether a wig suits you or not, comfortable or not, the only way is that for yourself to try it on.
Hair Color:We have 13 Solid hair colors ranging from Espresso to Ash Blonde, combining with Highlights and Ombre, there is a rich variety of mare than 40 hair colors at Lilyhair at the moment which can meet most of the needs on the market. Please choose a color from our color chart that you like the best. If you have a specific color in mind that we don’t have it included in our current chart, please send us a photo or picture in the natural light for our reference, and we will dye the hair as you required..
Wig Length: whether you want it to be short, or luxuriously long, you decide on it, we will make it. There are three main length styles of the wig, they are long layered style, short layered style and one length style. Long layered style means all the hair has the same length if you count it from crown to end. Hair on the short layered style doesn’t have the same length. While the one length style means all the hair finishes on the same level. Most of the wigs have a short layered style at Lilyhair store, while some bobs belong to one length style. For example, a 14” layered /17” overall is a short layered wig, while a 14” layered / 20” overall is a long layered wig. You can pick one style among the three that meet your taste the best.
Pre-plucked Hairline:you can customize your wig with a pre-plucked hairline which allows for a more natural hairline that mimics your own hairline. Lace Front structured wigs share the same natural hairline while those without lace front would have a 1/8” folded lace to add the more natural effect.
What hair colors does Lily Hair offer?
Lily Hair wigs, toppers and hair extensions are offered in 40+ beautiful colors ranging from Jet Black to Platinum Blonde, and from Ombre to Balayage. Our human hair wigs, toppers and hair extensions are made with a multi-tonal adapt coloring system, which means that there are subtle highlights and lowlights, lighter strands and darker strands throughout each set. This gives the shades movement, dimension, and depth. It also ensures that the wigs, toppers/extensions blend with your natural hair even if your hair color is a few shades off.
All of our hair being used to dye into any other colors are the best virgin human hair that with the cuticles reserved during the whole process. Compared to those on the market, our 100% full-cuticle virgin hair with no other hair mixed can make sure the dying effect achieve the most satisfying effect.
Each of our our single color collection, ombre collection and highlight collection has different sets for you to choose from.
Should you be interested in a color, that we don't currently carry, kindly send us an email at email@example.com, and we'll be happy to share your suggestion with our professional hairstylist team to dye the hair as you required.
If you have a specific color in mind, please be sure to include a reference photo or a picture of your hair in natural lighting (without any edits) where we can see it from root to ends. We look forward to hearing from you.
The colour you see through your computer screen or mobile phone screen can be slightly different with the wig’s/topper’s/extensions’ true color. To achieve the most perfect match, you can order colour match from our website.
For more color information, please refer https://www.lilyhair.com/pages/color-chart.
Can I color, tone, or bleach my hair wigs?
You may color, tone, or bleach your hair wigs, because they are 100% full cuticle virgin human hair. But we do not recommend bleaching your lilyhair as they have already been dyed at our manufacture, and forcing bleach on hair that has already been dyed can be difficult.
If you truly want to bleach your hair wigs, please consider our virgin hair with natural color and not color-treated before. If you would like to dye your hair, please opt for a lighter set to dye darker, rather than a darker set to bleach lighter.
And please be reminded that never try to dye the set yourself at home. Get yourself a professional hair colorist, ideally, someone who has had previous experience working with wigs. Test a small piece first before you decide to dye the whole wig is always recommended.
How long do Lily Hair wigs last?
Our wigs can last from 1 year to 2 years, it all depends on the way how you take care of them and how often you use them. The way they are cared for would largely decide the life-span of your wigs.
Your wigs are different from your own growing hair---they have no roots and unable to constantly get oil moisture from the scalp, so there’s no need for you to wash them very often---wash them everyday is absolutely a big no-no!
Wash your wigs after every 15 to 20 use is advisable or wash them when they look dirty, lifeless, have product build up or smell. Be sure to deep condition your wigs after each wash.
If you wear your wigs very frequently like everyday and keep doing heat styling on it, this in a long run could do harm on your wigs and shorten the lifespan of them. So be sure to use a heat protection spray before applying heat to minimize the damage and extend your wigs’ lifespan.
How often should you wash your wigs?
This largely depends on how often you wear them. You can probably use your best judgement in how often to wash them. If you wear your wig every day, at least once a week is recommended. Try not wash your wigs too frequently, because unlike your natural hair, you wig will not collect the natural oil from your scalp. But if you don’t wash your wig over 10 days on the basis of everyday’s using, your hair could be less smoothy and thus would cause tangling. If you do not use your wig very often, wash after a few times use. Please do not store your wig without washing.
Wash your wigs with the 100% sulfate-free shampoo that’s specially designed for wigs. This is the most effective and mildest way to make your wigs stay moisture. We don’t recommend washing your wig with hot water. Our advice is warm water, the degree that you feel comfortable when you put hands in. And we also don’t recommend blow drying your hair if you can avoid it. However, if you are looking to wear the wigs immediately after and would like to dry them quickly, make sure to use heat-protection spray to extend the lifespan of your wigs whenever you use a thermal styling tool.
8 tips for how to care and store your wigs
To answer the frequently asked question “how to care and store my wig?”, here we have summed up 8 tips to help you better care and store your wig.
1. Detangle first. Please use a wide-teethed comb to gently detangle your hair from the ends to root. If you do it the opposite way that could cause shedding.
2. If you wear your wig everyday, it’s recommended to wash your hair 1 to 3 times a week. But if you don’t wash your wig over 10 days on the basis of everyday’s using, your hair could be less smoothy and thus would cause tangling.
3. We don’t recommend washing your wig with hot water. Our advice is warm water, the degree that you feel comfortable when you put hands in.
4. Always rinse human hair with the water flowing in the same direction of the hair to avoid matting and tangles.
5. Rub your wig gently while washing or drying.
6. Wash your wigs with the 100% sulfate-free shampoo that’s specially designed for wigs. This is the most effective and mildest way to make your wigs stay moisture.
7. Have two wigs ready to wear at all times. This way when you are washing one wig, you have a back up which is ready to go. Plus, rotating between wigs also helps to extend the life.
8. Please do not store your wig without washing. And do not apply any product when your wig is not in use.make sure that your wig is totally dry if you want to store it.