It's all in the details
Our human hair topper is the best choice for those who suffer from thin hair or hair loss. The base of this topper is silk base, which is the most realistic fake scalp and it looks just like your own hair scalp. This item is with four pressure-sensitive clips sewn-in around the poly trim enabling the safety of wearing. All of our products can be customizable to your desired style.VIEW FULL PRODUCT DETAILS
Free shipping & 90-day returns
We ship worldwide free for all of our hair products. Each one of our hair toppers undergo several inspections before being shipped to ensure our consistent premium quality. To offer you the best online shopping experience, Lilyhair guarantees a 90-day exchange or refund. 360-day free maintenance is also provided on all of our LilyHair products.VIEW FULL SHIPPING & RETURNS DETAILS
1. SILK BASE
Make the hair seems grow from your own scalp, and the knots are virtually 100% invisible
2. PU COATED LACE
For use with adhesive if needed
3. 1/8" FOLDED SWISS LACE
Allows for a natural appearance between your biological hair and your topper
|Hair Type||100% Full-Cuticle Virgin Hair|
|Application Method||Glue In|
|Base Design||Silk Base / Hand Tied|
Yes, we ship worldwide! FOR FREE!
Please allow up to 3-4 business days to process your order before shipment, for customized orders, it can take longer to 25~35 business days. Please make sure whether you want to buy a topper in store or a customized one before you finish the payment. For the exact shipping time, please contact our customer service team. Each topper at LilyHair undergo several inspections before being shipped. Please enter your shipping information correctly, including the recipient’s full name, street address, e-mail address and phone number. Any incorrect shipping information provided by our customer that finally cause the lost of the package, LilyHair would not take the responsibility. Once your package is in the possession of the shipping company, LilyHair is not to be held accountable for any delays or issues with their service which are rare but can happen. We ship Monday through Saturday, excluding Sunday and holidays. We ship worldwide for free and use DHL to ship our products by default. Other shipping options like UPS, FedEx, EMS can also be arranged as raised.
HAWAII, ALASKA, US TERRITORIES, APO AND FP MILITARY ADDRESSES
Orders shipped to Hawaii, Alaska or any of the US Territories including Puerto Rico, Guam, Northern Mariana Island or APO and FPO military addresses will be shipped via USPS Regular Service only.
TRACKING YOUR ORDER
You will receive an e-mail once your order has been shipped, which will include your tracking number and a link to follow the journey of your package. If there is a problem with your tracking number or package delivery, please contact the courier or our customer service group for help. Tracking information may not be available for up to 48 hours after an item is shipped from our warehouse. In some rare case, the tracking information may not update but you will still receive your order. Please contact us after the estimated delivery time.
WRONG ADDRESS DISCLAIMER
All orders MUST be shipped to the delivery address on your order. We cannot change the shipping address in your transaction to any other address after purchase. It is your responsibility to make sure your information is accurate when placing an order. If it’s the wrong address that doesn’t exist, the only thing we can do is wait to see if the package gets returned back to us. If it does get returned back to our warehouse, we can then ship it to the correct address or provide you with a full refund.
INTERNATIONAL TAXES AND DUTIES
International customers (outside of the United States) are responsible to pay any applicable inbound duties, taxes, and any other fees which your local Customs authority deems appropriate. These fees are paid to your local carrier or government and are not collected by LilyHair, and thus cannot be refunded.
We ship international packages DDU (duties and taxes unpaid), meaning that these fees are not included in the price of the goods you purchase from our website. All applicable fees must be paid by the recipient in order to receive the parcel. As we are unable to advise the amount of what these fees might be, we recommend to contact your country's customs office or tax agent for respective charges and rates on a package coming outside of your country.
Please note that DHL pays on your behalf for any duties and taxes that are due on the goods, as soon they enter the country. This simple process ensures that the courier can deliver your package in shortest possible transit time. The goods are released to you only upon the full repayment of any duties and taxes that were paid on your behalf. On some occasions, you may receive an invoice from DHL after the delivery of goods, for the charges they have paid on your behalf at destination, plus a small administration fee.
DELIVERY BUT NOT DELIVERED
All of our shipments include tracking with delivery confirmation. If the tracking information confirms that the item has been delivered to your order address but you have not received your order, please contact couriers in order to investigate this issue. We cannot be held accountable for packages where tracking information states the package has been delivered to your order address. But if rare occasion like this happens, please feel free to contact us and we will give you the response once we get feedback from the courier.
FORCE MAJEURE DELAYS
Here at LilyHair, we make the utmost effort to get orders delivered on time as promised. However, we cannot provide shipping refunds in the case of national crises, holidays, natural disasters, carrier delays or other circumstances where the delay is beyond our control.
Frequently Asked Questions
What are the differences between Swiss Lace Base, Mono Base and Silk Base?
In our topper collection, there are three different base types for you to choose. They are Swiss Lace base, Mono base and Silk base. Base material is one of the important factors when choosing a topper. In order to choose the most appropriate one, you need to know the characteristics and the differences between them.
Firstly let’s see Swiss Lace base. Swiss Lace base is featured by its soft, undetectable and breathable effects. It is a good choice for people who want a natural look and soft feeling. Of course it is also breathable for hot weather.
Secondly, let’s look at Mono. Mono base is more durable than Swiss Lace base, so for people who worry about the durability of your hair topper, we recommend you the Mono base toppers.
Finally, we have Silk base toppers. Silk base is famous for its soft,light,easy-to-attach characteristics and it mimics your own scalp which means it can be the most natural one when you wear it compared to the other two. But at the same time it is not breathable as lace and mono.
In all, comparisons between theses three bases from different aspects are shown below:
Breathability: Swiss Lace > Mono Base > Silk Base
Scalp Imitation Degree: Silk Base > Mono Base > Swiss Lace
Cost Performance: Mono Base > Swiss Lace > Silk Base
Recommendation Level: Mono Base > Silk Base > Lace Base
How to choose a topper based on your hair loss area?
Buying a topper, first you should consider your budget. When you know what budget you’ll be working with, you’ll easily be able to determine whether or not you can go with a stock topper or a custom topper. Granted, at lilyhair.com, both our stock and custom toppers are made to look great, but if you have a little more to spend, we definitely recommend a custom unit as it gives you the most flexibility when choosing styles.
It is also important to identify the stage of hair loss and the area of coverage to find the correct topper. You should figure out whether your hair loss is in the beginning, mid/progressive or advance stage. Next, determine the area of hair loss that needs coverage. The most important is that the area you’re clipping to can support the weight of hair and the base of the topper to avoid causing hair loss to your biological hair. Once you have established the area that needs coverage, measure from front to back then side to side, write down the measurements, make sure you keep your measurements to track your hair loss in the future. Since hair loss can be progressive. It’s important that you record your measurements and check the areas you’re clipping to. Ensure you’re wearing the correct base size to not cause any damage or loss to your biological hair. Once you have your stage, area and measurements, to look Lily Hair topper base pictures to determine which topper base size will give you the best coverage. Your area of hair loss may change or shift, so it’s important to retake your measurements every six months and record those measurements every time.
Choose a topper may seem easy but considering your stage of hair loss area of coverage needed and the condition of your biological hair is important when choosing a base size. Measuring correctly will prevent the topper from shifting, pulling, or creating more hair loss.
We have six different base types for Swiss Lace base, Mono base and Silk base. If you still can not find one that is suitable for you to use, you can always click the Customize button to design your very own topper.
How to customize my own topper?
Custom Toppers can fit you the best and offer you the most comfortable wearing experience. Custom toppers are made especially for you according to your specifications. All of our custom designed toppers are handcrafted and undergo a rigorous quality inspection.
To make a custom topper, information below needs to be provided:
Measurements: please take your measurements carefully to ensure that your custom order fits correctly.
Hair Color: you may select any hair color and can combine two or even three colors to create the look and style you want. See More LilyHair color pictures.
Hair Base: we already have some base for you to choose, like Swiss Lace base, Mono Base, Silk Base. If you have some other ideas, please describe it clearly and explicitly.
Hair Length: whether you want it to be short, or luxuriously long, you decide on it, we will make it.
What hair colors does Lily Hair offer?
Lily Hair wigs, toppers and hair extensions are offered in 20+ beautiful colors ranging from Jet Black to Platinum Blonde, and from Ombre to Balayage. Our human hair wigs, toppers and hair extensions are made with a multi-tonal adapt coloring system, which means that there are subtle highlights and lowlights, lighter strands and darker strands throughout each set. This gives the shades movement, dimension, and depth. It also ensures that the wigs, toppers/extensions blend with your natural hair even if your hair color is a few shades off.
All of our hair being used to dye into any other colors are the best virgin human hair that with the cuticles reserved during the whole process. Compared to those on the market, our 100% full-cuticle virgin hair with no other hair mixed can make sure the dying effect achieve the most satisfying effect.
Each of our our single color collection, ombre collection and highlight collection has different sets for you to choose from.
Should you be interested in a color, that we don't currently carry, kindly send us an email at firstname.lastname@example.org, and we'll be happy to share your suggestion with our professional hairstylist team to dye the hair as you required.
If you have a specific color in mind, please be sure to include a reference photo or a picture of your hair in natural lighting (without any edits) where we can see it from root to ends. We look forward to hearing from you.
The colour you see through your computer screen or mobile phone screen can be slightly different with the wig’s/topper’s/extensions’ true color. To achieve the most perfect match, you can order colour match from our website.
For more color information, please refer https://lilyhairlove.myshopify.com//pages/color-chart.
Can I color, tone, or bleach my toppers?
You may color, tone, or bleach your toppers, because they are 100% human hair. But we do not recommend bleaching your Lily Hair toppers as they have already been dyed at our manufacture, and forcing bleach on hair that has already been dyed can be difficult.
If you truly want to bleach your toppers, please consider our virgin hair with natural color and not color-treated before. If you would like to dye your hair, please opt for a lighter one to dye darker, rather than a darker one to bleach lighter.
And please be reminded that never try to dye the topper yourself at home. Get yourself a professional hair colorist, ideally, someone who has had previous experience working with toppers.
How long does Lily Hair topper last?
Our toppers can last from 1 year to 2 years, it all depends on the way how you take care of them and how often you use them. The way they are cared for would largely decide the life-span of your toppers.
Your toppers are different from your own growing hair—they have no roots and unable to constantly get oil moisture from the scalp, so there’s no need for you to wash them very often—wash them everyday is absolutely a big no-no!
Wash your topper every 2–3 times a week is advisable or wash them when they look dirty, lifeless, have product build up or smell. Be sure to deep condition your topper after each wash.
How often should you wash your toppers?
This largely depends on how often you wear them. You can probably use your best judgement in how often to wash them. Try not wash your toppers often, because unlike your natural hair, these toppers will not collect the natural oil from your scalp.
If you are still unsure how often you should wash your toppers, then please wash your toppers 2–3 times a week or wash them when they look dirty, lifeless, have product build up or smell. Wash your toppers with the 100% sulfate-free shampoo that’s specially designed for toppers. This is the most effective and mildest way to make your toppers stay moisture.
We don’t recommend blow drying your hair if you can avoid it. However, if you are looking to wear the toppers immediately after and would like to dry them quickly, make sure to use heat-protection spray to extend the lifespan of your toppers whenever you use a thermal styling tool.